Changing or Canceling Your Order
If you need to change or cancel your order, Flowers2Thailand allows modifications under certain conditions to ensure smooth delivery.
Can I Change My Order?
Yes, you can modify your order details such as:
- Delivery date
- Recipient information
- Message card
Changes must be made before the order is processed or dispatched.
Can I Cancel My Order?
You may cancel your order if it has not yet been prepared or dispatched.
When Should I Request Changes?
We recommend contacting our team as soon as possible after placing your order to increase the chances of successful changes or cancellation.
⚠️ Limitations
If changing or canceling results in a refund of payment, a handling fee will be charged equivalent to 5% of the amount to be refunded.
📞 How to Request Changes
Please contact our support team via:
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Email: support@flowers2thailand.com
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Phone +66 2 538 8665
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Live Chat
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Line id : @flowers2thailand
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WhatsApp : 0840887072
for immediate assistance.