What if recipient is unavailable?
If the recipient is unavailable to receive the delivery, the item will be handed over to a relative/neighbor/colleague unless otherwise specified. Then we will call to inform the recipient.
If no one available, we will call to inform the recipient and return the flowers to our shop. The recipient may pick up the flowers at our shop or reschedule the delivery. Additional fee may apply if redelivery is required.
Other Gift Items
Since all gift items are sent via local couriers, the shipper may leave the package at the delivery address and not require a signature for receipt.