Recipient Unavailable

If the recipient is not available at the time of delivery, don’t worry. Flowers2Thailand has procedures in place to ensure successful delivery whenever possible.

 

What Happens If the Recipient Is Not Available?

Our delivery team will attempt to contact the recipient using the provided phone number to arrange delivery.

 

📞 Contacting the Recipient

How do you contact the recipient?
We will call the recipient to confirm a convenient time or location for delivery.

 

 If the Recipient Cannot Be Reached

• If we are unable to contact the recipient, we may:
• Leave the flowers with a nearby person (e.g., security staff or neighbor)
• Reschedule the delivery
• Contact the sender for further instructions

Redelivery

Is redelivery possible?
Redelivery may be arranged depending on the situation. Please contact our support team for assistance.

 

Tips to Avoid Delivery Issues

• Provide an accurate phone number
• Inform the recipient in advance (if appropriate)
• Add helpful delivery notes (office, landmarks, etc.)

Need Help?

Our team will do their best to complete the delivery successfully. If you have any concerns, please contact us anytime.