Spam Filter

If you did not receive an email from Flowers2Thailand, such as an order confirmation, it may have been filtered into your Spam or Junk folder. 
 

Why Didn’t I Receive an Email?

Common reasons include:

• Email filtered into Spam/Junk
• Incorrect email address entered
• Full inbox
• Email provider filtering

How to Check Spam Folder

•  You can Check your Spam or Junk folder
• Search for “Flowers2Thailand” in your inbox
• Check other folders like Promotions

How to Prevent Emails Going to Spam

To ensure you receive our emails:

• Add our email address to your contacts
• Mark our emails as “Not Spam”
• Double-check your email before placing an order

Still Didn’t Receive It?

You can : 

• Request the email to be resent
• Verify your email address
• Contact our support team

Need Help?

If you still cannot find your email, please contact our support team. We are happy to assist you.