100% satisfaction guarantee
We guarantee fresh, beautiful floral arrangements and quality gift items the recipient is sure to enjoy. If you or the person recieving your gift are not 100% satisfied, we will have your gift replaced or provide a full refund.
Please note that we can process returns and replaces/refunds only for items purchased from Flowers2Thailand.com
Within 3 days of delivery, you may return any of the following items, for any reason, for a full refund (we will also refund the shipping cost if the return is a result of our error).
- Any gift in its original condition
- Any unopened (still in its plastic wrap) gift basket
We cannot accept returns of opened items, damaged items, personalized items or items returned more than 3 days after delivery.
ReplacesWithin 3 days of delivery of a shipment, you may return any of the following items, for a replacement.
- Faulty items
- Items damaged in transit
How to return
Simply call our customer service department at 02-538-8665 and repack the product in its original packaging materials. Send the package to the following address:
Flowers2Thailand (NetCreatic Dot Com Co., Ltd)
25/21 Soi Chokchai 4 (62) Chokchai 4 Rd. Ladphrao Bangkok 10230 Thailand