Substitutions may be necessary to ensure your floral arrangement or gift item is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.

Flowers

In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.

For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.

If the floral container shown online is not available, a similar container will be used.

Plants

For green and blooming plants, similar plants may be substitured of equal or greater value.

For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color.

If the plant container shown online is not available, a similar container will be used.

Gift Baskets

If we are out of a particular item we may substitute a similar product of equal or greater value without compromising the overall design, theme, color and quality of the gift basket.