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Delivery Policies

We are dedicated to delivering your floral and gift orders in a timely manner. The actual time and date your order is delivered is affected by the time of day your order is placed, the method of delivery weather conditions, and whether or not the destination is a remote location.

Delivery area

Flowers can be delivered to any address within the following provinces:

Central & East

Ayutthaya

Ang Thong

Bangkok

Chachoengsao

Chainat

Chanthaburi

Chonburi (Pattaya)

Kanchanaburi

Lopburi

Nakhon Nayok

Nakhon Pathom

Nonthaburi

Pathumthani

Phetchaburi

Prachinburi

Prachuap Khiri Khan

Ratchaburi

Rayong

Samut Prakan

Samut Sakhon

Saraburi

Singburi

Suphanburi

North

Chiang Mai

Chiang Rai

Kamphaeng Phet

Lampang

Nakhon Sawan

Nan

Phayao

Phrae

Phetchabun

Phichit

Phitsanulok

Sukhothai

Tak

Uttaradit

NorthEast

Buriram

Khon Kaen

Nakhon Phanom

Nakhon Ratchasima

Nong Khai

Roi Et

Si Sa Ket

Surin

Ubon Ratchathani

Udon Thani

Yasothon

South

Chumphon

Krabi

Nakhon Si Thammarat

Narathiwat

Phang Nga

Phattalung

Phuket

Songkhla

Surat Thani

We are expanding our service area. Please check back this page for further updates.

Cake/Cookie, Gift, Gift Basket and Personalized Gift orders are delivered via TNT (Thailand) and arrive based on the shipping schedule selected during the order process.

Alternatively, you may search for items which can be delivered to the recipient's address by using a province name as your search word (for example, Bangkok).

Delivery time

Most florist shops make deliveries during normal business hours (9:00-18:00). However, since we do not know each florist's delivery schedule for a particular day, we will be unable to guarantee delivery requests from a specific time or within an hourly range unless verbally agreed.

Order received before 14:00 (Thailand Time) can be delivered that same day. Order received after 14:00 may be delivered on the next delivery day.

Delivery date

Delivery date

	Flower Orders	Specialty Gift Orders
Monday-Friday	Yes	Yes
Saturday	Yes	Yes
Sunday	No	No
Legal Holiday	Yes	No

Delivery status

If you have a question related to the status of an existing order, please call our customer service representative at +66-2-933-3310 or use our customer service request form. Please have your order number available when you call.

If we have any difficulties with your order, we will contact you by phone and/or email.